If your need to change or cancel your order, please contact us within 12 hours. Unfortunately once the shipping process has started, we are unable to cancel your order.
We offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Everyone who shops on quaintstore.com receives these following guarantees:
Full refunds are not available under the following circumstances:
All our products are backed with 30-day money back guarantee. Just send us a message on Contact Us page or contact us at firstname.lastname@example.org and we will refund you the purchase price.
We stand by our products. If you receive wrong item, defective item or the item you received is not as described, you can return it for free for a replacement or refund. If the return is because of change of mind or you order wrong size or wrong item, you need to pay the restocking fee and shipping fee.
Please contact email@example.com providing the details with photo or video of the issue, we will process the return or refund as soon as possible